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Old 23-03-2010, 11:28 PM   #33
1964
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Join Date: Oct 2009
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Here are the FAQS from "spokeo". Not nice.

1. What is Spokeo?

Spokeo People Search is a search engine specialized in aggregating people-related information from phone books, social networks, marketing lists, business sites, and other public sources. Spokeo’s algorithm organizes seemingly unrelated data into coherent people profiles, giving you the most comprehensive intelligence about anyone you want to find.

2. What is Spokeo Premium?

Spokeo Premium is a paid membership for exclusive access to data such as people’s wealth, consumer records, email contacts, mobile numbers, social network profiles, and more. Spokeo aggregates this premium data from expensive marketing databases, and Spokeo Premium members pay a small monthly or yearly fee to access it.

3. How do I cancel my account?

We are sorry if Spokeo doesn’t meet your expectations at this time. We are very receptive to new ideas, and we greatly encourage you to contact us about any issues you’ve encountered. If you do not wish to renew your subscription, you may cancel it by logging into your account and going to the "Settings" tab. This can also be taken care of by contacting Customer Support. Canceling the subscription will not affect the subscription you have already paid for, giving you premium access until it expires. If you do not wish to utilize your account any longer and would like to permanently deactivate it, please click here: Deactivate Account. Please note that if you have a paid subscription, deactivating your account will permanently delete any remaining time that you have already paid for. For your security, you must be logged into your account in order to deactivate it. Please do not hesitate to contact Customer Support if you have any questions.

4. How can I remove my information from Spokeo search?

Spokeo respects your privacy, and you can easily opt out of Spokeo’s public search if desired. Please note that since the information aggregated by Spokeo is publicly available, opting out of Spokeo does NOT remove the information from its original sources, which are hundreds of additional websites. You can remove your name and phone number search results from the following link: www.spokeo.com/privacy. If you need assistance removing your listing, please contact Customer Support.

You may remove your information listed on social networks by deleting your profiles or by setting them to “Private.” Spokeo’s Privacy Mirroring Technology can detect the latest privacy settings of your content, and will update our database accordingly. If you would like to remove your information from all of these websites, please consult ReputationDefender or other privacy-protection services.

5. Can anyone know who I am searching for?

No, all your Spokeo searches are completely anonymous. Spokeo is not a social network where people meet new friends online. Rather, Spokeo is a search engine that people use to research other people’s information. Spokeo does not notify anyone about what you are reading, and Spokeo does not disclose your search history.

6. Does Spokeo guarantee data accuracy?

Spokeo aggregates data from over 50 types of sources. Some sources (phone books, real estate listings, etc.) are fairly accurate, whereas the other sources (online surveys, marketing lists, etc.), are not. Spokeo does not originate or create data, so Spokeo data is only as good as its original sources. Spokeo does not guarantee data accuracy, and its data should only be used as a reference.

7. How often does Spokeo update its data?

Spokeo tries to update its data as soon as the original data sources update theirs. Some data sources, like social networks, update their data almost in real-time, and Spokeo will update its cache within a few days. Other data sources, like phone books, refresh their data once every three months, so Spokeo might aggregate outdated data. Spokeo is a data aggregator, not a data source. Therefore, Spokeo cannot obtain data that is newer than the original source.

8. What can I do if there’s not a lot of information on someone?

Many sources aggregated by Spokeo are actually not intended for people search purposes, but Spokeo makes its best efforts to combine the disorganized data into coherent people profiles. That said, some data cannot be seamlessly integrated, and you may need to provide additional information in order to access it. Spokeo accepts three types of searches right now: (1) full name, (2) phone number, and (3) email address. If you cannot find someone by name, try searching by their phone number or email address to receive more results.

9. Can someone spam through Spokeo?

No, Spokeo does not permit its contacts data to be used for spam-like behaviors or mass marketing purposes. Spokeo has several security checks in place to ensure the integrity of everyone’s data. If you believe that your contact’s data has been compromised, please gather as much evidences as possible and contact Spokeo’s Customer Support right away.


10. What can I do if something is not working as expected?

Spokeo has just launched its new 4.0 version, and many features are completely overhauled. In addition, we are still in the process of upgrading millions of user accounts from Spokeo 3.0 to Spokeo 4.0. This is not an easy task, so there may be unexpected bugs. If something is not working correctly for you, please contact our Customer Support right away so that we can resolve any issues for you as soon as possible.
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