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Old 07-01-2017, 07:29 PM   #60
iamawaveofthesea
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it's apparently too much to ask to get a human on the phone these days:

Doctor Robot? British hospitals to trial AI helpline managed by ‘chatbots’
Published time: 6 Jan, 2017 17:12
Edited time: 7 Jan, 2017 17:05

Britain’s state-run National Health Service (NHS) may soon direct emergency and advice calls to robot operators in a bid to ease pressure on overburdened accident and emergency (A&E) services.

An “artificially intelligent” chat service is to be trialled on 111 calls throughout England, after the number’s demand increased from two million to 15 million calls annually in just four years.

More than a million people would be given access to a free app powered by tech firm Babylon, where they can either consult a “chatbot” or enter their symptoms into the program. The bot will then advise whether the patient should stay at home, visit a local pharmacy, see a GP, or rush to hospital.
https://www.rt.com/uk/372851-helplin...ampaign=chrome
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