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Problem with Ickonic subscription


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I signed up for the 1 year unlimited plan, but halfway through the trial period my credit card had to be replaced due to electronic theft. I've tried countless times to update the card info to no avail, also contacted support weeks ago and still no reply. I sent them another e-mail just now, anyone having this same problem? I understand that they've been busy with all these attacks recently, but I hate to see their cash flow suffer because of it, bad enough paypal banned them recently.

 

Edit - The content is pretty good. I'll be subscribed for the long run.

Edited by Armesis
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4 minutes ago, Armesis said:

I signed up for the 1 year unlimited plan, but halfway through the trial period my credit card had to be replaced due to electronic theft. I've tried countless times to update the card info to no avail, also contacted support weeks ago and still no reply. I sent them another e-mail just now, anyone having this same problem? I understand that they've been busy with all these attacks recently, but I hate to see their cash flow suffer because of it, bad enough paypal banned them recently.

 

Edit - The content is pretty good. I'll be subscribed for the long run.

I'll have a quick look at mine and report back. I'm sure there is a change card details option in the account section.  

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yes, log in then go to settings you will see the last four digits of your card number there is a change button underneath for you to input new details.

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assuming you tried that then im afraid [email protected] or email gareth icke or Jaymie icke directly if you still struggle.  changed my email address recently and I only now realise it has been updated as I didn't get any notification, but yes, s you say lots going on.

Edited by kj35
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Already did that weeks ago, now my account is so expired that it wont even log me in, but recognizes my computer and asks me to update my card. I've tried 2 cards but it still shows the same error message every time - 

 

"Subscription Issue

Your subscription is not valid as there was an issue with your payment. In some cases, this is not immediate. Contact [email protected] if you believe this to be an error".

 

Thanks for trying, but i'll just wait for them to sort it out. Cheers.

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5 hours ago, Rolandson said:

Will there ever be subtitles on iconic in different languages?

 

I'm sure in the future there will be. Its still growing, but the programs and information are pretty good. Right now we just gotta stick with it. I bet they're still very busy cleaning up this whole mess with the hacker attacks. 

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16 hours ago, Rolandson said:

When I order the Icke abo do I get the documents as well?

Where can I watch ickonic besides the Browser. I would love to watch it on TV.

I have a laptop that I connect to the TV via hdmi cable, I watch it like that. I dont subscribe to any mainstream streaming services either. I download all my tv shows and movies via torrents/vpn, everything is getting censored and deleted by the msm now like Little Britain, Scrubs, etc. 

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  • 2 weeks later...
10 minutes ago, Rolandson said:

Is it possible to stream ickonic from your tablet to the TV ?

 

Sorry, I can't help as I don't have either a tablet or a TV .... I would guess that it would depend on what can be plugged into your TV?

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On 6/24/2020 at 6:21 PM, Rolandson said:

When I order the Icke abo do I get the documents as well?

Where can I watch ickonic besides the Browser. I would love to watch it on TV.

I watch it on my firestick by going through the silk browser, works like a charm and means I can watch it on my tv.

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  • 1 month later...

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